- Formal Dress
Ede & Ravenscroft is committed to protecting your privacy. We use the information we collect about you to process orders and to provide a personalised service to you when you visit our website.
At Ede & Ravenscroft, we appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have.
This policy sets out:
For the purposes of European data protection law, ("Data Protection Law"), the data controller is:
Ede & Ravenscroft Limited
93 Chancery Lane, London
T: +44 (0)207 405 3906
1. What information we collect and how is it used
When you order we need to know:
We sometimes need to know your Student ID number.
We need this information for our contract with you so that we can process and fulfil your order, notify you of your order status and assist you if there is a problem with your order. We also use this information to administer your account with us and verify and carry out financial transactions in relation to payments you make under our contract with you.
When you submit an order on the website, we may also ask you questions about what kind of products and services you would like to be able to buy. If you answer those questions, we may keep a record of your answers for the purposes of our legitimate interests to help us to improve our products and services generally.
We may also use your email and address details to notify you (by email or post) about:
See also 'Our promotional updates and communications' for further information'.
We will automatically collect information from you each time you visit our website. This includes: technical information, information about your visit and location data. We use this to ensure in our legitimate interests that content from our website is presented in the most effective manner for you and for your computer or device, and we provide you with the information, products and services that you request from us.
As part of the provision of our services to you and the institutions we work with, we may take group photographs at ceremonies which if you choose to participate, we may in our legitimate interests (provided these interests do not override your right to object to such uses):
(a) display and made generally available for sale on the Ede & Ravenscroft website (and any successor to that website);
(b) display and made generally available for sale in other Ede & Ravenscroft publications; and
(c) use for promotional purposes.
We may likewise, at some ceremonies, take non-posed photographs of you receiving your degree award. These photographs will be available for view and order at http://www.edeandravenscroft.co.uk/aow/awards.html. You will need a password to access the website and this will be provided to you by email as soon as the images are loaded onto the web, usually within 5 days of the ceremony. The password will be specific to your ceremony. If you wish us to remove your photograph please contact us at email@example.com and we will remove the photograph immediately. The photos will otherwise be displayed on the website for 6 months after the ceremony.
Below is a list of cookies featured on our website with their names and their meaning.
Strictly Necessary Cookies
These cookies allow us to make sure you get the best possible experience on our website. They are required for the operation of our website and under our terms with you. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
|PHPSESSID||Identifies you and your basket to magento|
|X-Magento-Vary||Content cache cookie|
|Autocomplete||Facilitates auto completion|
|Autocomplete-provider||Facilitates auto completion|
|Form_key||Stores randomly generated key used to prevent forged keys|
|Mage-cache-sessid||Facilitates caching of content on the browser to make pages load faster|
|Mage-cache-Storage||Facilitates caching of content on the browser to make pages load faster|
|Mage-Cache-Storage-Selection-Invalidation||Facilitates caching of content to the browser to make pages load faster|
|Mage-Messages||Stores magento generated messages|
|Mage-Translation-File-Version||Facilitates translation of content to other languages|
|Mage-Translation-Storage||Facilitates translation of content to other languages|
|Private_Content_Version||The content version|
|Searchreport-log||Collects log information about searching|
|Section_data_IDS||Stores a list of local storage cache keys|
|User_Allowed_Save_Cookie||User accepted cookies|
|shop.edeandravenscroft.com||Using Google and Shopify Analytics to allow us to track what pages users visit, what journey they take and identify how people use our site so that we can make improvements|
|edeandravenscroft.com||A Google Analytics cookie which tracks visitors to theShop from the main Ede & Ravenscroft website|
|Addthis.com||AddThis allows customers to share our site content via social media tools such as Twitter and Facebook.
To opt out of receiving these cookies please visit www.addthis.com/privacy. The individual social networks may set their own cookies too.
|Secure.apps.shappify.com||Allows us to tailor great offers that are reliant on purchasing a combination of products i.e. 3 Shirts for the price of 2.|
|Twitter.com||Allows you to share our content on Twitter|
|Shopify.directedge.com||Allows us to make recommendations dependant on what products you have previously viewed.|
|shopify/checkout.shopify.com||Allows us to provide a more seamless checkout by remembering your preferences|
|beacon-5.newrelic.com||Monitors the volume of traffic on our website which is used to improve useability and performance.|
|PHP Session Id||A cookie generated by our PHP development platform to allow the Site to display properly.|
|ASP.NET_SessionId||A cookie generated by our ASP .NET development platform to allow the Site to display properly.|
Marketing cookies can be used by us and our partners identified below. They allow us to interact with you once you've left our website – by showing you adverts for example.
|d.adroll.com||Used to track a visit to a page on the website and improve the relevance of other advertising served to that visitor. To opt out of receiving these cookies please visit info.evidon.com/pub_info/573|
|Scorecardresearch.com||From time to time we will run surveys, these allow us to collect this information/Market Research. To opt out of receiving these cookies please visit www.scorecardresearch.com/about.aspx|
|Adnxs.com||Used to track a visit to a page on the website and improve the relevance of other advertising served to that visitor. To opt out of receiving these cookies please visit appnexus.com/platform-policy|
|Doubleclick.net||Used to track a visit to a page on the website and improve the relevance of other advertising served to that visitor.|
|Atdmt.com||Used to track a visit to a page on the website and improve the relevance of other advertising served to the visitor.|
|Turn.com||Used to track a visit to a page on the website and improve the relevance of other advertising served to that visitor.|
|Tidaltv.com||Used to define demographic information about consumers, and increases the range of sites where our advertising may appear.|
|c.bing.com||The cookies used for search engines allow us to monitor and enhance the performance of paid-for marketing activity.|
|Media6degrees.com||Used to define demographic information about consumers, and increases the range of sites where our advertising may appear.|
|bluekai.com||Used to track a visit to a page on the website and improve the relevance of other advertising served to that visitor. To opt out of receiving these cookies please visit www.bluekai.com/registry/|
|Mathtag.com||Used to track a visit to a page on the website and improve the relevance of other advertising served to that visitor. To opt out of receiving these cookies please visit mathtag.com|
|vimeo.com/player.vimeo.com||We embed videos from Vimeo. They may install cookies once you click on the Vimeo video player.|
|yahoo.com/ads.yahoo.com||Used to track a visit to a page on the website and improve the relevance of other advertising served to that visitor.|
|Rubiconproject.com/tap.rubiconproject.com||Used to track a visit to a page on the website and improve the relevance of other advertising served to that visitor. To opt out of receiving these cookies please visit www.rubiconproject.com/privacy/consumer-online-profile-and-opt-out/|
|go.affec.tv||Increases the range of sites where our advertising may appear.|
These allow us to recognise and count the number of visitors and to see how visitors move around our website. This helps us for our legitimate interests of improving the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Portions of this website use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
How to remove cookies
Most web browsers allow some control of most cookies through the browser settings. To find out more information about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. Please note that deleting cookies will limit your web experience on our website.
3. Our promotional updates and communications
Where permitted in our legitimate interest or with your prior consent where required by law, we will use your personal information for marketing analysis and to provide you with promotional update communications by email or post about our products/services or those of business partners identified to you.
You can object to further marketing at any time by checking and updating your contact details within your account, or selecting the "unsubscribe" link at the end of all our marketing and promotional update communications to you, or by sending us an email to firstname.lastname@example.org.
4. When we share information with outside parties
We may disclose your personal information in the following circumstances to:
We may also disclose your personal information to third parties:
5. Where is the information stored, and how long is it stored for?
Information which you submit via this website is sent to a computer located in the United Kingdom. This is necessary in order to process the information and to send you the information you have requested.
Information submitted by you may be transferred by us to, and stored at, a destination outside the European Economic Area ("EEA") that may not be subject to equivalent Data Protection Law.
We retain personal data for as long as you have an account with us or in order to meet our contractual obligations to you or to your academic institution and for six years after that to identify any issues and resolve any legal proceedings.
We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our services. You cannot be identified from aggregate information retained or used for these purposes.
Certain records, including graduation ceremony photographs and information, may be considered for longer term retention by our archivists as part of the Ede & Ravenscroft historical archive. Records may be kept in part to fulfil our contractual agreements with you and with your institution. Any such records are stored securely and not used to inform decisions about or otherwise affect individuals.
Transfers outside of EEA
We may transfer your personal information outside the EEA:
We may transfer your personal information to the following countries outside the EEA:
6. Payment processing
7. How do we protect customer information?
To prevent unauthorised access as required by Data Protection Law, we follow strict security procedures in the storage and disclosure of information which you have given us. Our security procedures mean that we may request proof of identity before we are able to disclose personal data to you following a request from you to do so. We use a secure server by which you may place your order or access your account information.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
This website may, from time to time, contain links to other sites. We are not responsible for the privacy policies or the content of such sites.
8. Your rights regarding your personally identifiable information?
You have the right under certain circumstances:
Your right to withdraw consent:
You can also exercise the rights listed above at any time by sending an email to email@example.com or by contacting us using details below.
If your request or concern is not satisfactorily resolved by us, you may approach your local data protection authority, (see http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html). The Information Commissioner ("ICO") is the supervisory authority in the UK.
9. Changes to this policy
10. Contact Details
Ede & Ravenscroft Limited
93 Chancery Lane, London WC2A 1DU
Telephone: +44 (0)207 405 3906